Shipping policy

Order Processing Time

Frames without print – dispatched within 24 business hours from the moment payment is received.

Frames with print – processing takes 3 to 7 business days, depending on the quantity and level of customization.

Custom sizes / special orders – processing may take up to 45 business days, with a minimum order of 100 units. The exact delivery time is agreed upon individually.


Delivery & Couriers

All shipments are handled by trusted courier services: InPost, DPD, GLS, or FedEx, depending on the parcel size and delivery location.

Shipments are insured and securely packaged to prevent damage.


Shipping Costs

Shipping costs are calculated automatically during checkout and depend on:

  • the number of items,

  • the destination country,

  • selected additional options (e.g. stands, power supplies, extensions, etc.).

For larger orders, free shipping may apply – details will be visible in the shopping cart.


International Shipping

We ship our products to most EU countries and selected non-EU countries.
Costs and delivery times are calculated individually – please contact us if you have any questions.


Package Receipt & Damages

Please carefully inspect the package upon delivery.
If you notice any damage to the packaging or product:

  • prepare a damage report in the presence of the courier,

  • take photos,

  • contact us within 48 hours: office@ledmesee.com