Shipping policy
Order Processing Time
Frames without print – dispatched within 24 business hours from the moment payment is received.
Frames with print – processing takes 3 to 7 business days, depending on the quantity and level of customization.
Custom sizes / special orders – processing may take up to 45 business days, with a minimum order of 100 units. The exact delivery time is agreed upon individually.
Delivery & Couriers
All shipments are handled by trusted courier services: InPost, DPD, GLS, or FedEx, depending on the parcel size and delivery location.
Shipments are insured and securely packaged to prevent damage.
Shipping Costs
Shipping costs are calculated automatically during checkout and depend on:
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the number of items,
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the destination country,
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selected additional options (e.g. stands, power supplies, extensions, etc.).
For larger orders, free shipping may apply – details will be visible in the shopping cart.
International Shipping
We ship our products to most EU countries and selected non-EU countries.
Costs and delivery times are calculated individually – please contact us if you have any questions.
Package Receipt & Damages
Please carefully inspect the package upon delivery.
If you notice any damage to the packaging or product:
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prepare a damage report in the presence of the courier,
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take photos,
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contact us within 48 hours: office@ledmesee.com